Sales Training
At Tomi Consulting, we understand the pivotal role that skills training plays in driving organizational success. With over 20 years of experience in the industry, we have honed our expertise in delivering high-impact training programs tailored to meet the evolving needs of modern businesses. Our commitment to excellence extends beyond mere instruction – we empower individuals and teams with the tools and techniques needed to thrive in today’s competitive landscape. Whether it’s enhancing professional selling skills, mastering the art of customer service, or exploring a myriad of other training opportunities, we’re here to help you unlock your full potential.
Professional Selling Skills:
In the dynamic world of business, mastering professional selling skills is indispensable for driving revenue growth and fostering long-term client relationships. Our comprehensive training program equips sales professionals with the strategic insights, effective communication techniques, and persuasive tactics needed to excel in today’s competitive marketplace. From prospecting and negotiation to closing deals and exceeding sales targets, our tailored approach ensures that participants are equipped with the confidence and competence to navigate any sales scenario successfully.
Excellent Customer Service:
Exceptional customer service isn’t just a differentiator – it’s the cornerstone of lasting business success. Our customer service training program goes beyond mere transactions, emphasizing the importance of building genuine connections and delivering memorable experiences that keep customers coming back. Through interactive workshops and real-world scenarios, participants learn how to anticipate needs, resolve issues with empathy and professionalism, and turn every interaction into an opportunity to delight customers. With our training, your team will elevate service standards and cultivate customer loyalty that drives sustained business growth.
The Presentation
Presentation Skills
If you are explaining your new idea in the boardroom, stating your case in the meeting room, presenting your company or product to a large audience, or simply selling your product to a single client, you are busy with a presentation
All of the above are different levels of the same thing. You are presenting your ideas, yourself, your company or your product to a single person, group of people or a large audience. You have one purpose in mind and that is to persuade them to agree with you. You want them to buy what you are telling them. Here, the quality of your presentation will make or break you. This is also extremely important in internal marketing.
Ask yourself the following questions: Do I have the knowledge to do this? Am I comfortable with my knowledge of the science behind selling my idea in a structured format? Do I know when and how to use the tools and technology that are available?
How confident were you in answering these questions? How confident, competent and comfortable are your staff, who are responsible for the mentioned tasks, with answering these questions?
Do you know and understand the psychological process you have to follow to get people to agree with you? Do you understand that these decisions are quite often made on a subconscious level and that you have to know how to reach that level? If this sounds like hypnosis… maybe it is.
A presentation is, in essence, a sales pitch. It is NOT a bunch of facts neatly put into a PowerPoint presentation by your PA or secretary.
The steps and techniques are simple to follow, but, if you do not know them, these easy steps become a mountain to climb. Keep in mind that people are visually inclined and 80% of what we remember is taken in through our eyes. If you don’t use the proper steps, that 80% will be lost. Do you want people to remember 20% or 100% of your presentation?
You can make a difference in your business. Do not leave money on the table for your competition to take because you did not apply proper presentation skills.
Simply contact us to guide you towards excellent presentation skills!
Simply contact us to receive the full range of training available.